HDFC Bank: Customer Care Services

HDFC Bank is one of the largest private sector banks in India. It was established in 1994. Since then, it has become one of the trusted name in the banking industry, offering a wide range of products and services to benefit its customers.

HDFC Bank provides a smooth banking experience through its extensive branch network, advanced digital platforms, and innovative solutions. The bank offers various services including savings and current accounts, fixed deposits, loans, credit cards, insurance, investments, and more.

HDFC Bank is known for its customer oriented services, focusing on delivering exciting services. It works towards providing a convenient banking experience to its customers. HDFC also provides digital banking which enables customers to access their accounts, perform transactions, and avail banking services easily through online and mobile banking platforms.

HDFC customer care numbers

There are different HDFC customer care number provided by the bank for various services like toll free number for general queries, SMS number,  HDFC balance check number, HDFC home loan number, etc. Here is the detailed information about each number:

HDFC Customer Care Toll-Free Number (24×7): 

The HDFC Bank toll-free customer care number in India is 1800 266 4332.

 You can dial this number to reach the HDFC Bank customer care team without incurring any charges. The toll-free number is available 24/7 and can be used for various banking-related queries, complaints, and assistance.

HDFC Customer Care Phone Banking Numbers (City-wise):

HDFC Bank provides city-wise phone banking numbers for customers to contact the bank’s customer care team based on their location. It allow customers to connect with HDFC Bank representatives in their respective cities for assistance and support. The specific phone banking numbers for different cities are as below:

CityNumber
Ahmedabad079 6160 6161
Bengaluru080 6160 6161
Chennai044 6160 6161
Delhi and NCR011 6160 6161
Hyderabad040 6160 6161
Kolkata033 6160 6161
Mumbai022 6160 6161
Pune020 6160 6161

HDFC customer care NRI phone numbers:

Hdfc bank provides different Hdfc customer care number NRIs:

USA: 855 207 8106

Canada: 855 846 3731

Singapore: 800 101 2850

Other Countries: +91 2267606161 (Call charges may apply)

HDFC customer care SMS number

The HDFC SMS Banking number is 5676712. You can use this number to send SMS, commands and receive information about your HDFC bank account, such as balance enquiry, mini statement, and more. Here is how you can avail of this service:

  • Register your mobile number: Ensure that your mobile number is registered with HDFC bank. You can do this by visiting your nearest HDFC bank branch or through net banking.
  • Write an SMS: Open the messaging app on your mobile phone and compose a new message.
  • Send SMS commands: Send the desired SMS command to 5676712. Here are some common commands you can use:
    • BAL: To check your account balance.
    • MINI <Last 4 digits of your account number>: To get a mini statement of your account.
    • TXN <Last 4 digits of your account number>: To get a list of recent transactions.
  • Receive the response: After sending the SMS, you will receive a response from HDFC bank with the requested information. The response will be sent to your registered mobile number.

Hdfc customer care home loan number

If you are interested in availing a new home loan or you are just interested to know about it, you can contact HDFC Home Loan Customer Care Toll-free Number at 1800-210-0018. This number is accessible across India and allows you to speak with a customer care representative who can provide information and assist you with your home loan queries.

Alternatively, if you wish to avail a new HDFC home loan, you can simply give a missed call at +91-9289200017. This missed call service is a convenient way to express your interest in a new home loan, and an HDFC representative will contact you to provide further details and assist you with the loan application process.

Hdfc customer care email id

If you are unable to reach HDFC customer care via phone or experiencing delays, you can contact them by sending an email from your registered email address. Here are the email IDs for specific services:

ServiceEmail Address
Depository Services[email protected]
Retail Banking / ATM / Debit Cards / Mutual Fund[email protected]
Loans; Advances / Advance against shares[email protected]
Credit Cards[email protected]

You can use these email IDs to file complaints, submit queries, or raise any issues related to banking services or products.

HDFC Customer care grievance number

Query Resolution MethodContact InformationAvailability
Grievance Redressal FormVisit HDFC Bank website and fill the form24/7
with Service Request/Complaint Reference Number
CallFor Banking Products: 1800-266-4060Monday to Saturday, 9:30 AM – 5:30 PM
For Credit Cards: 044-61084900Monday to Saturday, 9:30 AM – 5:30 PM

If your query has not been addressed by the customer care executive, you can write a mail to the Grievance Redressal Officer by filling the grievance redressal form on the HDFC Bank website. Alternatively, you can contact the Grievance Redressal Officer via phone using the provided numbers. For banking products, call 1800-266-4060, and for credit cards, call 044-61084900. These services are available from Monday to Saturday between 9:30 AM and 5:30 PM.

Hdfc Balance check number

To check your HDFC Bank account balance, you can simply give a missed call to the HDFC balance check number. Using your registered mobile number linked to your HDFC bank account, dial 

1800 270 3333. 

The call will automatically disconnect after a few rings, and you will receive an SMS with your account balance information.

Register your mobile number with HDFC bank

To register your mobile number with HDFC Bank, you can follow these steps:

  • Visit the nearest HDFC Bank branch and meet a bank representative.
  • Request for the mobile number registration form.
  • Fill out the form with accurate details, including your account number, mobile number, and any other required information.
  • Submit the form to the bank representative along with any supporting documents, if required.
  • The bank will process your request and update your mobile number in their records.
  • You will receive an SMS notification confirming the successful registration of your mobile number.
  • Once registered, you can start using your mobile number for various banking services, including balance checks, transaction alerts, and more.
  • Alternatively, you can also register your mobile number through HDFC NetBanking or by calling HDFC customer care and following the instructions provided by the representative.

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